If this is your first visit to ThuLan Nail Retreat, the following information may be helpful for you. Please feel free to explore more detailed information regarding our space and policies
If you have any further questions, please call us at 860-308-5601 We look forward to meeting you!
To briefly address our most frequent questions:
- To assure all guests are able to enjoy a peaceful experience, we ask that electronic devices be turned off and put away before entering treatment areas. Our tented Relaxation Space is intended for quiet time and Relaxation ,so we respectfully request that guests refrain from using electronic devices and keep conversation to a minimum while enjoying this amenity.
- Gratuities are typically in cash. We can provide cash back from a ATM on site if needed.
- We do take a credit card to hold all appointments and to use in the event of late cancellation. A 50% service fee will be charged to your credit card for cancellations with less than six business hours notice. Full cost of your service is charged for appointments missed without notice. Multiple service reservations and group spa events have unique cancellations policies that will be clarified at the time of reservation.